Privacy Policy

1. Information We Collect

We may collect and process the following personal information:

• Full name
• Email address
• Telephone number
• Address or postcode
• Details of your enquiry
• Information submitted through contact forms
• Information submitted through Google Ads lead forms
• Call enquiries and communication history
• Website usage data such as IP address, browser type and pages visited

2. How We Use Your Information

We use your information to:

• Respond to enquiries
• Provide quotations
• Arrange site visits and bookings
• Deliver roofing and repair services
• Improve our website and customer service
• Contact you regarding your enquiry
• Measure advertising performance
• Meet legal and regulatory obligations

3. Legal Basis for Processing

Under UK GDPR, we rely on one or more of the following lawful bases:

• Consent
• Contractual necessity
• Legitimate interests
• Legal obligation

4. How We Store Your Data

We take reasonable security measures to protect your data from unauthorised access, misuse or disclosure.

Your data may be stored securely in email systems, website hosting systems, CRM systems, mobile devices or cloud software used to manage enquiries and jobs.

5. How Long We Keep Data

We only retain personal data for as long as necessary to deal with your enquiry, provide services, maintain records, or comply with legal obligations.

6. Sharing Your Information

We do not sell your personal data.

We may share information with trusted third parties where necessary, including:

• Website hosting providers
• Email providers
• Google Ads / Google Analytics
• CRM or booking software providers
• Professional advisers where legally required

All third parties are expected to handle data securely.

7. Cookies & Analytics

Our website may use cookies and analytics tools to improve performance and understand visitor behaviour.

You can manage cookie settings in your browser.

8. Your Rights

Under UK GDPR, you may have the right to:

• Request access to your data
• Request correction of inaccurate data
• Request deletion of your data
• Object to processing
• Request restriction of processing
• Request transfer of your data where applicable

To exercise your rights, please contact us.

9. Contact Us

If you have any privacy-related questions, please contact:

WS Roofs LTD / Weather Storm Roofing
Email: info@wsroofs.co.uk
Website: https://wsroofs.co.uk

10. Changes To This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page.